Shipping policy
Thank you for shopping with **CanvassStudioss**. Every order is made especially for you once your purchase is placed. Please review our shipping policy below.
## Order Processing
All of our products are made to order.
Please allow **2–5 business days** for your order to be processed and produced before it ships. During holidays, sales, or periods of high demand, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information.
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## Shipping Times
Estimated shipping times begin **after** your order has been produced.
### United States
* Standard Shipping: **2–7 business days**
International shipping times vary depending on the destination and customs processing.
Please note that shipping estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances outside our control.
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## Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery location.
**We offer FREE Standard Shipping on all U.S. orders of $75 or more.**
Orders below the free shipping threshold will be charged the applicable shipping rate shown at checkout.
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## Order Tracking
Once your order ships, you will receive a tracking number by email.
Please allow up to **48 hours** for tracking information to update after receiving your shipping confirmation.
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## Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect address is entered, please contact us immediately at **[canvassstudioss1@gmail.com](mailto:canvassstudioss1@gmail.com)**. If your order has not entered production, we will do our best to update the address.
Once an order has shipped, we cannot guarantee address changes or rerouting.
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## Lost, Delayed, or Stolen Packages
If your package is delayed, please allow a few extra business days, as carrier delays occasionally occur.
If your package appears to be lost or you experience a delivery issue, contact us at **[canvassstudioss1@gmail.com](mailto:canvassstudioss1@gmail.com)** and we'll work with the shipping carrier and our fulfillment partner to help resolve the issue.
Once a package is marked as delivered by the shipping carrier, CanvassStudioss is not responsible for lost or stolen packages. If you believe your package was stolen, we recommend contacting the shipping carrier and your local authorities.
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## International Orders
International customers are responsible for any applicable customs duties, import taxes, VAT, or other fees required by their country.
These charges are not included in the purchase price or shipping cost.
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## Multiple Items
If your order contains multiple products, they may be produced at different facilities and shipped separately. If this happens, you may receive more than one tracking number.
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## Questions?
If you have any questions about your order or shipping, we're happy to help.
**CanvassStudioss**
**Email:** **[canvassstudioss1@gmail.com](mailto:canvassstudioss1@gmail.com)**